AUSTRIAN HOTEL REGULATIONS CANCELLATION

Cancellation of the accommodation agreement

1.                       The accommodation agreement can be annulled by both parties without payment of a cancellation fee by a unilateral declaration up to three months before the stipulated date of arrival of the guest at the latest. The declaration of cancellation must be in the hands of the other party to the agreement no later than three months before the stipulated date of the guest’s arrival.

2.                       No later than one month before the stipulated date of the guest’s arrival, the accommodation agreement can be annulled by both parties to the agreement by a unilateral declaration; however, a cancellation fee in the amount of the price of the room of 40 % shall be payable. The declaration of cancellation must be in the hands of the other party to the agreement at least one month before the stipulated date of the guest’s arrival.

3.                       The person giving accommodation shall be entitled to cancel the agreement if the guest does not appear by 6 p.m. on the stipulated date of arrival, unless a later time of arrival was agreed upon.

4.                       If the guest has made a payment on account the room(s) shall remain reserved until noon of the following day at the latest.

5.                       Even if the guest does not make use of the rooms ordered and/or the meals served, he shall be obliged to pay the stipulated charges to the person offering accommodation. The person offering accommodation must, however, deduct the savings made because his services offered were not made use of or what he received by letting the rooms otherwise. According to experience, in most cases the savings of the establishment in consequence of services not being rendered will be 10 percent of the price of the room.

It is incumbent upon the person offering accommodation to suitably endeavour in accordance with the circumstances to rent out the rooms not made use of (4 1107 ABGB [Austrian Civil Code]).

If you want we can offer a cancellation insurance